INTRODUCTION

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This Privacy Policy describes how Mesomorpheus LLC (“Mesomorpheus”, “we”, or “us”) collects and uses information pertaining to unregistered visitors and registered users (“you”) in connection with their access to and use of Mesomorpheus’ website (including www.mesomorpheus.com and any of its subdomains, the “Website”), related services and goods (collectively, the “Services”), and social media (collectively, the "Social Media", including but not limited to Facebook, Twitter, Instagram, Vimeo, YouTube, Google+, Pinterest, Tumblr, and LinkedIn).

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The purpose of this Privacy Policy is to provide you with a clear explanation of when, why, and how we collect and use your personal information as well as an explanation of your statutory rights. This Privacy Policy is not intended to override the terms of any contract you have with us or any rights you might have under applicable data privacy laws.

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Please read this policy carefully and make sure you fully understand our practices in relation to your personal information before you access or use any of our Services. If you have read and fully understand this Privacy Policy yet remain opposed to our practices, you must immediately leave our Website and avoid or discontinue all use of any of our Services or Social Media. If you have any questions or concerns regarding this policy, please contact us at privacy@mesomorpheus.com.

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WHAT TYPE OF INFORMATION DO WE COLLECT?

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We receive, collect, and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet Protocol (IP) address used to connect your computer to the Internet, login, e-mail address, password, computer and connection information, and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, e-mail address, address, phone number, password, and communications), payment details (including credit card information), chat, comments, reviews, and personal profile data.

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HOW WE COLLECT INFORMATION

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When you conduct a transaction on our Website, as part of the process, we collect personal information you give us such as your name, address, and e-mail address. We assume that you agree to the collection of your personal information and that it will be used for the specific reasons stated above only.

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HEALTH INSURANCE PORTABILITY AND ACCOUNTABILITY ACT 

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We are fully compliant as a covered entity under the Health Insurance Portability and Accountability Act of 1996 (HIPAA). HIPAA is a federal law for the safekeeping of protected health information (PHI). The cost of a HIPAA violation can be very steep.

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Compliancy Group helps us maintain 100% HIPAA compliance and thereby keep your data safe. For us, HIPAA is not just some law to follow; we live and breathe the safekeeping of PHI in everything we do. To that end, we have gone the extra mile to attain the Compliancy Group's HIPAA Seal of Compliance. For more information on how Compliancy Group maintains the security of private information, please refer to the Compliancy Group Privacy Policy.

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HOW WE STORE, USE, SHARE, AND DISCLOSE YOUR PERSONAL INFORMATION

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Our company is hosted on the Wix platform. They provide us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix's data storage, databases, and the general Wix applications. They store your data on secure servers behind a firewall. For more information on how Wix stores your data, please refer to the Wix.com Privacy Policy.

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All direct payment gateways offered by Wix and used by our company adhere to the standards set by PCI DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover. PCI DSS requirements help ensure the secure handling of credit card information by our store and its service providers. For more information on the standards set by PCI DSS, please refer to the PCI DSS Privacy Policy.

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Electronic health record (EHR) data is managed by the BoomTech platform. They provide us with the online platform that allows us to collect and process your EHR data. Your EHR data may be stored through BoomTech's data storage, databases, and general BoomTech applications. They are HIPAA compliant and have signed a Business Associate Agreement (BAA) with us. For more information on how BoomTech stores your data, please refer to the BoomTech Privacy Policy.

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Customer relationship management (CRM) data is managed by the Signpost platform. They provide us with the online platform that helps us build our relationship with you. Your CRM data may be stored through Signpost's data storage, databases, and general Signpost applications. They are HIPAA compliant but have no access to your EHR data. For more information on how Signpost stores your data, please refer to the Signpost Terms of Service and Privacy Policy.

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E-mail, text message, calendar, file storage, and webcam data are managed by the Google Workspace platform. They provide us with the online platform that allows us to communicate with you via e-mail, communicate with you via text message, schedule your appointments, store your files, and conduct virtual sessions with you. Your data (including EHR) may be stored through Google Workspace's data storage, databases, and general Google Workspace applications. Google Workspace is HIPAA compliant; Google has signed a BAA with us. For more information on how Google stores your data, please refer to the Google Privacy Policy.

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COMMUNICATIONS FROM MESOMORPHEUS

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We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our Terms of Use, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via e-mail, phone call, text message, and postal mail.

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USE OF COOKIES AND OTHER TRACKING TECHNOLOGIES

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Web analytics are conducted through the Google Analytics platform. They provide us with the online platform that allows us to analyze your usage of our Website. Your usage data contains no personally identifiable information. For more information on Google Analytics' data practices, please refer to their article Safeguarding your data.

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Our Website host Wix uses monitoring and tracking technologies to maintain, provide, and improve our Website and Services on an ongoing basis. For more information on Wix's monitoring and tracking technologies, please refer to section "9. Use of cookies and other tracking technologies" of the Wix.com Privacy Policy.

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Our contact form host BoomTech logs your usage data so that the information is available exclusively to us. For more information on BoomTech's data collection practices, please refer to the "Log Data" section of the BoomTech Terms of Service.

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Our Google Workspace web application host Google uses cookies in various ways to make your use of their products and services easier and more useful to you. For more information on how Google uses cookies, please refer to their page How Google uses cookies.

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HOW TO WITHDRAW YOUR CONSENT

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If you no longer want us to process your data, please e-mail us at privacy@mesomorpheus.com or mail us here:

Attn: Privacy, Mesomorpheus LLC, PO Box 380468, Cambridge, MA 02238-0468

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ABILITY TO UPDATE PRIVACY POLICY

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We reserve the right to modify this Privacy Policy at any time, so please review it often. Changes and clarifications will take effect immediately upon their posting on our Website. If we make material changes to this policy, we will notify you here that it has been updated, so you will be aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

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QUESTIONS AND CONTACT INFORMATION

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If you have questions or would like to access, correct, amend, or delete any personal information we have about you, you are invited to e-mail us at privacy@mesomorpheus.com or mail us here:

Attn: Privacy, Mesomorpheus LLC, PO Box 380468, Cambridge, MA 02238-0468